See What Our Clients Are
Saying about Us

Ratings and Feedback From Our Closed Ticket Surveys

Our clients are our partners and we owe our success to them.  We are committed to providing our clients with unsurpassed service and support and encourage them to give us feedback—both positive and negative—in an effort to provide them with the best quality service possible.

Pivotal IT proactively conducts customer satisfaction surveys, as well as surveys upon completion of service tickets, projects and workshops. We don’t just collect information; we listen to our customers and take action based on their feedback and suggestions. 

five gold filled stars
Kudos to Andrew! Always very helpful and thorough. Cannot Thank you enough for the time and effort in assisting with the issue.
Textile Industry Client
five filled gold stars
The Pivotal team did awesome when my computer was hacked. It was picked up immediately. My computer and account was really only down for a few hours. I was impressed with the response time. Thank you for your service!
Non-Profit Client
five filled gold stars
Great Service and Follow Up!
Retail Industry Client
5 filled gold stars
You continue to impress and display excellence from the first ring until the survey email. Thanks again!
Manufacturing & Engineering Client
5 gold stars
Really enjoyed working with Courtney and Chuck. You guys are tops!
Industrial Industry Client
five gold stars review
Andrew and Michelle always provide amazing service. We are so fortunate to have Pivotal as a partner!
Non-Profit Client
five gold stars
Love my IT friends!
Service Industry Client
Five stars filled with orange
You guys are always awesome!
Automotive Industry Client
Five stars filled with orange
Michelle is always ready to help and resolve any problem I have. She is a miracle worker.
Non-Profit Client
Five stars filled with orange
We always receive prompt and professional service from Pivotal IT.
Insurance Industry Client
Five stars filled with orange
Andrew was very pleasant and appeared eager to solve the problem with my Outlook email.
Industrial Industry Client
Five stars filled with orange
You guys are great - keep up the good work.
Industrial Industry Client