See What Our Clients Are
Saying about Us

Ratings and Feedback From Our Closed Ticket Surveys

Our clients are our partners and we owe our success to them. We are committed to providing our clients with unsurpassed service and support and encourage them to give us feedback—both positive and negative—in an effort to provide them with the best quality service possible.

Pivotal IT proactively conducts customer satisfaction surveys, as well as surveys upon completion of service tickets, projects and workshops. We don’t just collect information; we listen to our customers and take action based on their feedback and suggestions.

Five filled gold stars aligned horizontally

Andrew is always very helpful, knowledgeable and patient in problem solving and following up as are Beth and Marshall, John etc.

John Welty

Manufacturing Industry Client

Five gold filled stars aligned horizontally

I always appreciate how quickly staff responds to my emails and with great patience, too, I might add. I am technologically challenged and they never get 'cranky' with me!

Claire Gunther

Non-profit Client

Andrew is phenomenal!! He's always so very helpful, and makes me feel comfortable with any question I may have (no matter how small) I appreciate your entire team!!

Chantel Tapia

Transportation Industry Client