See What Our Clients Are
Saying about Us

Ratings and Feedback From Our Closed Ticket Surveys

Our clients are our partners and we owe our success to them.  We are committed to providing our clients with unsurpassed service and support and encourage them to give us feedback—both positive and negative—in an effort to provide them with the best quality service possible.

Pivotal IT proactively conducts customer satisfaction surveys, as well as surveys upon completion of service tickets, projects and workshops. We don’t just collect information; we listen to our customers and take action based on their feedback and suggestions. 

five filled gold stars
Great Service and Follow Up!
Southern Rods
5 filled gold stars
You continue to impress and display excellence from the first ring until the survey email. Thanks again!
Spartan Industries
5 gold stars
Really enjoyed working with Courtney and Chuck. You guys are tops!
MSW Machinery Movers
five gold stars review
Andrew and Michelle always provide amazing service. We are so fortunate to have Pivotal as a partner!
ETV Endowment of South Carolina
five gold stars
Love my IT friends!
Budweiser of Asheville
Five stars filled with orange
You guys are always awesome!
Kascar, LLC
Five stars filled with orange
Michelle is always ready to help and resolve any problem I have. She is a miracle worker.
Morningside Baptist Church
Five stars filled with orange
We always receive prompt and professional service from Pivotal IT.
CWS Insurance Agency, Inc.
Five stars filled with orange
Andrew was very pleasant and appeared eager to solve the problem with my Outlook email.
Mahlo America, Inc.
Five stars filled with orange
You guys are great - keep up the good work.
Metzger, Inc.
Five stars filled with orange
Andrew and Michelle are AWESOME! Always quick to respond with a solution.
Spartanburg Forest Products
Four filled orange stars one star with outline only
Always great service and a wonderful extension of our company.
Spartan Hydraulic Pump