Like larger enterprises, small and medium-sized businesses rely on technology to help achieve goals, meet objectives and accelerate growth. Managed IT Services enable you to focus on your business, instead of the technologies that support it.
Outsourcing your IT also provides:
Technology is rarely a fixed variable. Hardware breaks down, programs require upgrades and accidents happen. With managed services you will know exactly what you are spending, helping you to avoid costly repair bills and effectively manage your technology budget.
A friendly, knowledgeable, local support staff monitoring your infrastructure that can be reached immediately if you have computer problems or questions and alert you of potential issues before they can escalate (With a response time of one hour or less!)
The cost savings of outsourcing your technology extend beyond procurement to tangible expenditures such as staffing costs, unexpected repair bills and less tangible, but
equally important costs such as revenue and asset loss.
Proactive maintenance tasks such as software and antivirus updates ensure that your systems are running at peak performance and help to extend the life of your technology. These tasks are scheduled to avoid disruption during working hours for even more uptime!
Dealing with multiple technology vendors can be a distracting, time consuming process. A single point of contact not only saves you time and frustration, but also helps to connect you with the quality vendors you need to help your business succeed.
Technology that is secured, proactively maintained and optimized helps systems and applications run smoothly with less interruptions, improving productivity while keeping you two steps ahead of cybercriminals (and your competition!)
Pivotal IT's proactive Flat Rate IT plans are designed to bring stability to your network and your bottom line. While Break/fix computer services depend on your persistent problems to make money and keep them in business, our specialty is preventing them.
To help you get the most from your technology investment we include the following core services with all of our flat rate it service plans:
Our proactive approach combined with a friendly, experienced support team gives you more than a secure optimized network and time to focus on growing your business - you also get peace of mind.
Pivotal IT is also here to help with more than just managed services. Our knowledgeable, creative staff are also available to provide solutions for technology projects of all scopes and sizes.
No two businesses are the same and Pivotal IT is here to help you integrate business solutions that are tailored to your unique needs to increase productivity and decrease operational costs.