High quality prompt customer service
For over 8 years Pivotal IT has been paramount to our operation running smoothly. Having experienced previous service providers that had difficulty resolving problems, Pivotal IT has excelled at delivering cost effective network solutions while providing us with high quality prompt customer service. We very much appreciate all that Pivotal has done for our company.
We appreciate their strategic solutions
As an Insurance Firm, we needed an Outsourced IT Solution, and Pivotal IT came through for us. It’s like having someone in our office. They have assisted us in upgrading our network and further integrating our system into our overall operation. They are flexible, cost effective, and understand what we do. We appreciate the strategic solutions and support they bring to our business.
Their Managed IT plan is one of the best decisions we’ve made
When it comes to our data and legal software, Pivotal IT is able to support it, solve it, talk the language and if there’s a problem, they just handle it. Using Pivotal IT’s Managed IT plan is one of the best decisions we’ve made. It saves us money and provides us the support we need when we need it.
We just know it’s going to work
With Pivotal IT, we don’t have to worry about our network and systems. We just know it’s going to work. If there’s a problem, it gets solved quickly and efficiently. Data security is of paramount importance to us. We know that Pivotal will show us the solutions we need to ensure that our system is secure. They aren’t going to shortcut anything.
Now we can rest easy
We have had significant growth over the last few years. As our IT needs and requirements have grown our partnership with Pivotal IT has allowed us to accommodate growth almost seamlessly. Before it was a guessing game as to when, how or if our needs and issues would be resolved. Now, we can rest easy knowing we’ll get the assistance we need to help us pursue our goals.
I would certainly recommend them
As a nonprofit with limited funds, Partners for Active Living must be very judicious in our spending. The services that Pivotal IT provides are more than worth the value. I would certainly recommend them to anyone else looking for IT support and services.
We understand – your computers just need to work.
When speaking with prospective clients, the frustrations with their current computer company are always the same: poor response time, inexperienced technicians that take too much time to solve problems, and they react to problems instead of preventing them.
Computer companies come and go, but Pivotal IT backs its service with 16 years of experience in Upstate of South Carolina and Western North Carolina. Pivotal IT has built a reputation for fast response, reliable work, and proactive service. Our engineers have worked with us an average of 7 years. They understand what a Pivotal IT customer needs and knows how to communicate clearly and professionally without “geek speak.”
Don’t take our word for it. Check out our testimonials to see what our customers have to say.