Tired Of Slow Response And Poor Service From Your Current IT Company?

Give us a call and we will listen. Discover how great IT services and computer support can be in The Carolinas!

Cloud Computing - Spartanburg, Greenville, Gaffney

Call Us Today At (864)-327-4075

About Pivotal IT

Pivotal IT has provided outstanding computer service in Upstate of South Carolina and Western North Carolina since 1998. Delivering great computer service requires common sense and attention to detail. At Pivotal IT, our focus is on what’s most important to you – Keeping your computers secure, stable, and performing well. Our clients routinely state the following reasons that make our service stand out:

  • We Guarantee To Respond in 60 Minutes or Less – Poor response time is the number one reason companies change computer support companies. Your call will be answered live or returned in minutes.
  • Our Service is Fairly Priced - We charge a predictable fee for a predictable service. We don’t make money off your problems -- we prevent them from happening and you can easily budget.
  • We Follow-Up Thoroughly – Our support staff follows through on solving all technical issues…not just the urgent ones.
  • We Will Listen To You – Listening to what you have to say is key to our understanding of your business and your challenges.
  • Our Service is Truly Proactive – Pivotal IT prides itself on preventing problems before they occur. When you do have problems, we keep you updated until your problem is fixed.

For 5 more reasons companies in the Carolinas chose Pivotal IT for proactive computer support, click here...

IT Consulting - Spartanburg, Greenville, Gaffney

See what other business owners are saying about us...

Computer Support - Spartanburg, Greenville, Gaffney

High quality prompt customer service

For over 8 years Pivotal IT has been paramount to our operation running smoothly. Having experienced previous service providers that had difficulty resolving problems, Pivotal IT has excelled at delivering cost effective network solutions while providing us with high quality prompt customer service. We very much appreciate all that Pivotal has done for our company.

Charlita Atchison - Atchison Transportation Services

IT Consulting - Spartanburg, Greenville, Gaffney

We appreciate their strategic solutions

As an Insurance Firm, we needed an Outsourced IT Solution, and Pivotal IT came through for us. It’s like having someone in our office. They have assisted us in upgrading our network and further integrating our system into our overall operation. They are flexible, cost effective, and understand what we do. We appreciate the strategic solutions and support they bring to our business.

Wade Hardin - CWS Insurance Agency

VoIP Phone Systems - Spartanburg, Greenville, Gaffney

Their Managed IT plan is one of the best decisions we’ve made

When it comes to our data and legal software, Pivotal IT is able to support it, solve it, talk the language and if there’s a problem, they just handle it. Using Pivotal IT’s Managed IT plan is one of the best decisions we’ve made. It saves us money and provides us the support we need when we need it.

Donna Woody - Henderson, Brandt, & Vieth, PA

Data Backup & Disaster Recovery - Spartanburg, Greenville, Gaffney

We just know it’s going to work

With Pivotal IT, we don’t have to worry about our network and systems. We just know it’s going to work. If there’s a problem, it gets solved quickly and efficiently. Data security is of paramount importance to us. We know that Pivotal will show us the solutions we need to ensure that our system is secure. They aren’t going to shortcut anything.

Bruce Schwartz - McAbee, Schwartz, Halliday & Company

Cloud Computing Solutions - Spartanburg, Greenville, Gaffney

Now we can rest easy

We have had significant growth over the last few years. As our IT needs and requirements have grown our partnership with Pivotal IT has allowed us to accommodate growth almost seamlessly. Before it was a guessing game as to when, how or if our needs and issues would be resolved. Now, we can rest easy knowing we’ll get the assistance we need to help us pursue our goals.

Natalie Lankford - Sterling Contract Packaging

Email & Spam Protection - Spartanburg, Greenville, Gaffney

I would certainly recommend them

As a nonprofit with limited funds, Partners for Active Living must be very judicious in our spending. The services that Pivotal IT provides are more than worth the value. I would certainly recommend them to anyone else looking for IT support and services.

Laura Ringo - Partners for Active Living

Not Ready To Call Us Just Yet?

Computer Support - Spartanburg, Greenville, Gaffney

If so, we would at least like to send you a copy of recently published book, which includes a chapter that outlines 21 Questions To Ask Before Hiring An IT Team.

Even if you aren't ready to make a change right now, this book will give you important questions you should ask your current IT person to make sure that their policies, procedures and service standards won’t leave you vulnerable to expensive problems, lost data, viruses, hacker attacks and a host of other problems. Simply fill out the form here and we’ll send you a copy today!

Get Your FREE 21-Critical-Questions!

Why Choose Us?

We understand – your computers just need to work.

When speaking with prospective clients, the frustrations with their current computer company are always the same: poor response time, inexperienced technicians that take too much time to solve problems, and they react to problems instead of preventing them.

Computer companies come and go, but Pivotal IT backs its service with 16 years of experience in Upstate of South Carolina and Western North Carolina. Pivotal IT has built a reputation for fast response, reliable work, and proactive service. Our engineers have worked with us an average of 7 years. They understand what a Pivotal IT customer needs and knows how to communicate clearly and professionally without “geek speak.”

Don’t take our word for it. Check out our testimonials to see what our customers have to say.

Partnered with the best, and dozens of clients to back it up.